| Bluegrass Hobbies wants you to be satisfied with the items that you purchase. You may return any NEW and UNOPENED item that you have purchased from us for a full refund, store credit or exchange for another item. You must contact us to recieve a RETURN AUTHORIZATION NUMBER (RMA#) before you can return your item. You can reach us by phone at (270)384-9131 Monday thru Friday 9am til 6pm Central Standard Time or you can email us at todd@bluegrasshobbies.com. Send returns to: Bluegrass Hobbies 49 Short Lane Columbia, KY 42728
WarrantyWarranty claims are referred directly to the manufacturer of that product. Please note that we are not responsible for defective merchandise and cannot provide refunds for any used and/or defective merchandise. Most manufacturers will repair or exchange defective products as agreed to under warranty. All warranties are expressed by the manufacturer.Shipping and HandlingWe will ship orders received before Noon CST the same day, Holidays and weekends excluded. USPS will be the method of shipping, delivery confirmation is included. We will be adding UPS as soon as possible. |